Personal Lines Insurance Broker

Axxium Assurance Inc. – Montréal, QC

Job Description

Position Overview

As one of our valued and high performing Personal Lines Insurance Advisors (and/or Commercial Insurance) , you will provide superior service to customers by listening to their needs, identifying insurance solutions, servicing a book of business and building customer loyalty.

Key Responsibilities:

  • Provide exceptional service to an assigned book of business with the priority of client retention, understanding the clients needs and providing professional insurance advise;
  • Respond to customer inquiries for their insurance needs, in accordance with established service timelines, regulations and procedures;
  • Prepare and present quotes for quality business and re-market policies when appropriate;
  • Focus on providing exceptional service to retain business;
  • Provide a positive, professional and knowledgeable experience for the clients;
  • Support regional team with service levels through walk-ins, calls and emails.
  • Maintain client accounts in accordance with established procedures.  
  • Perform other specific duties as directed by the Manager.
  • Pursue a program of personal and professional development.
  • Promote a positive working environment.

Role Qualifications:

  • Post-secondary school education and/or equivalent on the job experience.
  • Minimum 3-5 years’ insurance experience supporting a team of Advisors.
  • Quebec General Insurance License.

Skills and Competencies:

  • The utmost Integrity and professional ethics.
  • A professional level of French and English (both verbal and written) required.
  • Customer Service focused and willing to adhere to company policies and procedures.
  • Positive energy and forward thinking mindset.
  • Results –oriented.
  • Excellent Time Management & Organizational Skills..
  • Strong problem solving skills
  • Proficient with computers and information management systems. (MS Word, PowerPoint, Excel, EPIC would be an asset, etc.).

Our Ideal Candidate:

You are a top performing individual with a core value of customer excellence and embracing change. You are a quick learner, tech savvy and have a desire to establish a very rewarding career with unlimited potential.

Our Working Environment

Business hours are Monday- Friday, 8:30 am – 5:00 pm, 37.5 hours per week. Professional office environment.

Job Types: Full-time, Permanent

Apply now